GSE&IS Logo Department of Information Studies

Explore Cultural Diversity - An Integral Component of IS

Dedicated to educating information professionals concerned about equity in information services.

IS Diversity Summit - September 18, 2006

The Department of Information Studies

The Department of Information Studies (IS) at UCLA offers students unique opportunities to study cultural diversity issues related to library, archival, and information studies at both master's and doctoral levels. Situated in one of the most culturally rich regions in the country, UCLA enables students to gain first-hand experience in understanding the dynamics of multiculturalism.

The IS faculty is dedicated to educating leaders in the information profession. Students learn to design and deliver user-driven information services by effectively incorporating the latest in theory, technology, and methodology. They will have opportunities to tackle questions concerning equity in information service, social and professional responsibility, equity in access to technology, cross-cultural communication, and much more. IS offers an intellectual climate for the analysis, critique, and discussion of crucial issues in the provision of information services in culturally diverse communities.

Professional and community service are critical components in the promotion of cultural diversity. The IS faculty and staff actively participate in cultural diversity initiatives of the general UCLA campus, provide students with professional experience, and work with the library profession and information industry to ensure successful recruitment and graduation of ethnic students. More specifically, IS works closely with ethnic professional organizations in the Los Angeles area to recruit and to retain students from diverse groups. For example, mentor programs by REFORMA and the California Librarians Black Caucus offer students individualized guidance from practitioners as well as supportive environments in which they can learn and grow.

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Policy

IS's commitment to diversity is central to its function as described in its policy on cultural diversity. Its efforts are three-fold:

  • recruit and educate students from diverse groups;
  • hire faculty and staff from diverse groups; and
  • promote understanding of diversity through course content and programs

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Subject & Research Expertise

The IS faculty has an interest in conducting research on racial and cultural factors in information service. Following is a sample of their research interests and expertise.

Phil E. Agre: Social impacts of information and communication technologies

Marcia J. Bates: Information seeking behavior; user-centered design of information retrieval systems; search strategy

Christine L. Borgman: Digital library design for different user communities; telecommunication and information policy

Clara M. Chu: Multicultural library and information services; information seeking behavior; social construction of information

Jonathan Furner: Information retrieval and subject access for different user communities; comparative international LIS theory and education; social construction of classification systems

Anne J. Gilliland: Cultural information systems design; digital heritage management; comparative international archival theory and education

Gregory H. Leazer: Information retrieval and digital libraries for different user communities

Leah A. Lievrouw: Social impacts of information and communication technologies; information equity issues; telecommunication and information policy

Beverly P. Lynch: Libraries serving the historically black colleges and universities

Mary N. Maack: Comparative librarianship (France, U.S., and Africa); gender issues; library history; literacy and libraries in the U. S. and abroad

Anthony B. Maddox: Information services to enhance learning in underserved communities

Elizabeth Martinez: Multicultural librarianship; national information policy; public library issues

Cindy Mediavilla: Library services to teens; public library homework centers; services to Latinos; libraries building sustainable communities; public library history; public librarianship

John V. Richardson, Jr.: Comparative international LIS theory and education (especially Russia), and library history research

Virginia A. Walter: Information needs of children; library services for children and young adults; contemporary children's literature.

Our companion Department of Education also has a faculty with significant research interests and expertise in fields relevant to cultural diversity and information services. Among these areas are:

  • Construction of instructional processes for minority students in urban schools
  • Acquisition of academic literacy for language minority students, and bilingualism
  • Development of pedagogical theory and practice based on critical multiculturalism
  • Educational access and persistence of underrepresented minority groups in the U.S.
  • Educational policy issues pertaining to the politics of race and culture
  • Intercultural and comparative education issues

The Department of Education's Center X is committed to working on problems that low-income, minority, and immigrant students face, such as discrimination, poverty, and hopelessness. It brings together leading research and educational programs, resources, and expertise to forge changes in schools and teaching, to help schools to become rich, rigorous, socially just, and caring learning communities where all children learn extraordinarily well.

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Curriculum & Professional Development

IS faculty is committed to incorporating both theoretical and applied issues of cultural diversity into its curriculum. The Department has adopted a three-tier curricular model, thereby offering courses with a primary emphasis, a distributed focus, or an elective focus on cultural diversity.

Over 200 local internship sites, many in multicultural environments, have been established to provide students with opportunities to explore and learn about information services. Field study offers students the opportunity to work and learn in information institutions beyond Southern California and abroad. In addition, directed individual study and research assistantship enable students to conduct specialized inquiry under the guidance of leading researchers. Membership in specialized and ethnic professional associations enable students to gain professional development. In particular the student-directed Progressive Librarians & Educators Group is committed to promoting equity in information services and through its activities, it supports actions that advance inclusion in all aspects of our profession.

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Financial Support

IS students are encouraged to take advantage of the wealth of financial resources available. Merit-based awards are available from a variety of sources: professional associations, state and federal governments, UCLA, and IS. Students also have the opportunity to work as teaching and research assistants, as consultants in the IS Multimedia and Information Technology Laboratory or as assistants in campus and local libraries and information centers.

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UCLA Campus Resources

UCLA is internationally recognized for its outstanding academic research and resources. It offers a rich collection of library and multimedia resources. IS students can take advantage of UCLA's many extra-departmental courses and expertise on ethnic and racial issues. For example:

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Los Angeles City & County Resources

Southern California is a gateway to the Pacific Rim and a dynamic region enriched by world cultures. This coexistence of diverse traditions makes the city and county of Los Angeles an excellent laboratory for the study and understanding of cultural diversity.

In Los Angeles live people from more than one hundred forty countries; children in the Los Angeles school system speak more than one hundred different languages; and more than fifty foreign language newspapers are published in the county. There is a wealth of cultural institutions, museums, archives, ethnic resource centers, and ethnic communities, and many of these make excellent sites for research and internships.

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Contact Information

Office of Student Services Graduate School of Education & Information Studies
1009 Moore Hall,
Box 951521
Los Angeles, CA 90095-1521
Web Page: http://www.gseis.ucla.edu/oss.html

Susan Abler, Assistant Director, Student Affairs (310) 825-5269,
e-mail: abler@gseis.ucla.edu

Clara M. Chu, Associate Professor (310) 206-9368,
e-mail: cchu@ucla.edu,
Web Page: http://www.gseis.ucla.edu/faculty/chu

UCLA Department of Information Studies
Web Page: http://is.gseis.ucla.edu/

Diversity Recruitment and Mentoring Committee (DRMC)

- A Committee of the UCLA IS Diversity Council

  • want to learn more about an information career?
  • interested in serving a culturally diverse community?
  • looking for assistance in the application process?

~ WE CAN HELP ~

The Diversity Recruitment and Mentoring Committee is made up of UCLA faculty, students, staff and alumni, and local librarians and information professionals who want to increase the number of students eventually graduating from the Information Studies program at UCLA with an MLIS or Ph.D. degree. The committee's goals are to

  • recruit new applicants to the IS program,
  • increase the visibility of the IS program at UCLA (through conferences and in working with professional library organizations),
  • help to ensure a more diverse student and faculty population,
  • help to identify and encourage the Department's participation in supporting scholarship opportunities (such as the ALA Spectrum Initiative),
  • increase the number of Ph.D. applicants to the IS program, and
  • promote mentoring activities for new and continuing students.

For more information, see: http://www.gseis.ucla.edu/~drmc/

Fill out the printable Mentor/Mentee Application Form:

  • to learn about our seminars and other activities
  • to get hooked up with a mentor
  • to get involved in our cooperative approach to recruiting and mentoring culturally diverse IS students
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Updated: 2/21/08

All materials copyright 2001 - 2008, UCLA GSE&IS Department of Information Studies.