Social Aspects of Digital Libraries

A workshop hosted by:
The Department of Information Studies
Graduate School of Education & Information Studies (GSE&IS)
University of California, Los Angeles

February 16-17, 1996

Sponsored By:
Information Technology and Organizations Program
Information, Robotics, and Intelligent Systems Division
Computer and Information Science and Engineering Directorate
The National Science Foundation

Contents

Description

This workshop brought together 32 scholars, researchers, and practitioners from the emerging community concerned with social aspects of digital libraries, plus the 8 UCLA investigators (Marcia J. Bates, Christine L. Borgman, Michele V. Cloonan, Efthimis N. Efthimiadis, Anne J. Gilliland-Swetland, Yasmin B. Kafai, Gregory H. Leazer, and Anthony B. Maddox). Our goals were to assess existing knowledge that might inform research in this area and to propose a research agenda that would pose new questions.

We organized the workshop content and selected the participants around two social aspects of digital libraries: information needs, and end-user searching and filtering. In their position papers and in on-site discussions, workshop participants quickly expanded the topical boundaries in several directions. Rather than focusing solely on the individual user who interacts with a digital library, we considered also the group, organization, and community activities and concerns which give rise to information-related behavior. We expanded our interest in information storage and retrieval to include preceding and succeeding phases, incorporating the processes of creating, using, and disposing of information.

Based on the wide-ranging discussions in the workshop, the final report proposes a definition of digital libraries that encompasses two complementary ideas, one emphasizing that they extend and enhance existing information storage and retrieval systems, incorporating digital data and metadata in any form; the other emphasizing that design, policy, and practice should reflect the social context in which they exist. We propose an information life cycle model to illustrate the flow of human activities in creating, searching, and using information and the stages through which information artifacts may pass: activity, inactivity, and disposal.

Research issues raised in the workshop were organized into three foci: human-centered, artifact-centered, and systems-centered. We recommend that research be conducted on these themes, that scholars from multiple disciplines be encouraged to develop joint projects, that scholars and practitioners work together, and that digital libraries be developed and evaluated in operational, as well as experimental, work environments. Only in this way can we build digital libraries to support diverse communities of users in their professional, educational, and recreational activities.

The UCLA-NSF Social Aspects of Digital Libraries Workshop web page includes the final report, the list of attendees, position papers, the UCLA background paper, and links to other sites and materials.

Participant Discussion Papers

Philip E. Agre
Tora K. Bikson
Ann Peterson Bishop
Joseph A. Busch
Donald O. Case
Elfreda A. Chatman
Su-Shing Chen
Paul Conway
Raymond D'Amore
Brenda Dervin
Andrew Dillon
Aimee Dorr
Karen M. Drabenstott and David M. Levy
Susan T. Dumais
Raya Fidel
Edward A. Fox
Rob Kling
Joseph S. Krajcik
Carol C. Kuhlthau
Thomas K. Landauer
Ray R. Larson
Clifford A. Lynch
Gary Marchionini
Daniel V. Pitti
Edie Rasmussen
Vicky Reich
Ronald E. Rice
Philip J. Smith
Velimir Srica
Susan Leigh Star
Nancy Van House

Contributed participant biographies are also available.

Organizers and Managers of the Workshop

Principal Investigator
Christine L. Borgman

Co-Investigators:
Marcia J. Bates
Michele Valerie Cloonan
Efthimis N. Efthimiadis
Anne Gilliland-Swetland
Yasmin Kafai
Gregory H. Leazer

Advising Committee:
Daniel E. Atkins, University of Michigan
Christine L. Borgman, University of California, Los Angeles
Edward Fox, Virginia Polytechnic Institute and State University
Michael Lesk, Bell Communications Research
David Levy, Xerox Palo Alto Research Center
Clifford Lynch, University of California, Division of Library Automation
Gary Marchionini, University of Maryland, College Park

Workshop Coordinator:
Anthony B. Maddox
1-310-206-5865 (voice)
1-310-206-4460 (facsimile)
digital-libraries@gslis.ucla.edu (Internet)

GSE&IS Staff Coordinators:
Keri Botello
Lydia Doplemore
John C. Houser
Mary King
Renée Kneer

GSE&IS Student Assistants:
Nadia Caidi
Venkatachallam Maithili
Marlene Martin
John Schacter
Susan Schreiner
Claude Zachary

The Workshop Site

The Workshop is hosted by the Department of Information Studies at the Graduate School of Education & Information Studies Building on the campus of the University of California, Los Angeles which is bordered by the Brentwood, Westwood and Bel-Air sections of Los Angeles.

Other Digital Libraries Sites

Canned Searches


This page is located at: http://is.gseis.ucla.edu/research/dl/
Questions regarding this page should be addressed to webmaster@dlis.gseis.ucla.edu. Updated January 28, 1998.